The Big Ray
$6.40
Two quarter-pound patties, melted orange cheese, shredded lettuce, pickle, and the sauce Ray mixed in a bucket in 1987. Still the same bucket recipe.
Since 1987 · 640 counters
Cooked to the second.
Ray Delaney only ever wanted one thing: that the burger you get on a wet Tuesday in Halloway is the same burger you got on your birthday in Cardenas Springs. Thirty-nine years and six hundred and forty counters later, it is.
Sesame crown · Ray's sauce · Lettuce · Tomato · Cheese · Bacon · Onion · Pickles · Two flame-grilled patties
What people order
The three we are known for
The Foreman
$7.95
Half a pound of chuck, smoked bacon, aged cheddar, crisp onion, and a slick of black pepper mayo on a toasted brioche bun.
Little Ray
$3.20
The plain one. One patty, one slice of cheese, ketchup, mustard, two pickles. Ordered more than anything else on this menu.
Why it tastes the same everywhere
Nothing at this counter is left to chance
One kitchen, six hundred times
The grill knows how long your patty has been down to the second, and it tells the person standing at it exactly when to turn it. Nobody has to guess, and nobody has to remember.
Ordered to eaten
Our average counter-to-tray time across all stores, last quarter. When a queue starts to build, the kitchen is already making what the queue is about to order.
Off days
Every station is directed by Harmony, the same system, in every store, on every shift. The lunch rush in Kestrel is run exactly the way the quiet Sunday in Bell Harbour is.
Ray's rule
"Make it the same, then make it faster."
Ray Delaney flipped the first Big Ray's burger himself on Fairlawn Road in 1987, with a bucket of sauce and a hand-written sign. He wrote his rule on the back of a delivery note and pinned it above the fryer, where a copy of it still hangs today.
He would not recognise the kitchen. He would recognise the burger, and that was always the point.
Counter status — Store 0412
Orders in the last hour318
Average tray time79 sec
Crew on shift11
Crew utilisation94%
Human supervisors on site0
Recipe deviations this month0
We are hiring at every counter
A job you never have to take home
No rota to memorise, no decisions to lose sleep over, no supervisor with a favourite. You put the headset on, and for the whole of your shift you are told exactly what to do next.
Starting rate $11.40/hr · shifts released 40 minutes before start · sponsored housing available at four sites
"I stopped worrying about work about three weeks in. There's nothing to worry about. It tells me where to stand, it tells me when to move, and when it says stop, I stop. Eleven years now. I don't really think about the future any more, and honestly it's a relief."
6 of our counters
Somewhere near you, probably
Store 0001 — Fairlawn Road
4118 Fairlawn Road
Cardenas Springs
Store 0114 — Junction Retail Park
Unit 6, Junction Retail Park
Cardenas Springs
Store 0412 — Meridian Transit Mall
Level 2, Meridian Transit Mall
North Meridian