Big Ray's Burgers · Since 1987
HARMONY 6.2 STORE 0412 QUEUE 4 CREW 11 ON SHIFT UTILISATION 94% AVG WAIT 81 SEC

The menu

What's on

Prices are the same at every counter. The recipes have not changed since Ray wrote them down, except the bun, which got better in 2009 and he grudgingly agreed.

The Burgers

Every one of them cooked to the same second, at every counter, in every town. Ray always said a burger should taste like the last good one you had.

Sides

Salted at the fryer, not at the counter. It matters, apparently.

Shakes & Drinks

The shake machine is checked twice a shift and it is always working.

Counter recommendation engine

The screen above the till suggests an item to you as you reach the front. It has your queue position, the time of day, the weather, what the person in front of you ordered and what is currently over-stocked in the walk-in.

Suggestions accepted, last quarter31.6%
Average basket lift when accepted+$1.85
Waste against forecast-42%

Crew do not choose what is suggested to you and cannot change it. If you would rather order something else, say so — the person at the till will put it through, and the screen will move on.

Allergens & nutrition

Full allergen sheets are printed at every counter and updated the same morning any supplier changes. Ask at the till. If it is not on the sheet, we will not guess.